Self Assessment peak reminder campaign
Every year HMRC issues a series of targeted emails and SMS messages (texts) to remind customers of their obligation to file and pay by the Self Assessment deadline. This year, HMRC understands that circumstances will have changed for many due to the impact of coronavirus (COVID-19), so this year, their emails and SMS will be slightly different from previous years: •
They will be emphasising the help and support that is available to customers who may be finding it difficult to either file or pay their Self Assessment • They are sending reminders to all customers, including those represented by an Agent; previously these customers only received a generic Self Assessment help and support email.
They are planning to send reminders on:
- Tuesday 17 November 2020 and Wednesday 18 November 2020
- Tuesday 8 December 2020 and Wednesday 9 December 2020
- Tuesday 5 January 2021 and Wednesday 6 January 2021
- Tuesday 19 January 2021 and Wednesday 20 January 2021.
The email and SMS will clearly explain that although the onus is on the customer to ensure their SA return is filed and paid by the deadline, customers who are represented by an Agent should continue to work with their representative to ensure their obligations are met.